Total time=Order processing + Shipping time
|
AREA |
PROCESSING TIME |
SHIPPING TIME |
SPEND |
COST |
| USA | 2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
North America (Mexico, Canada) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
South America (Brazil, Chile, Colombia, Peru, Argentina) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
Africa (Egypt, Morocco, South Africa) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
Oceania (Australia) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
Asia (Bahrain, Hong Kong,Japan, Kuwait, Lebanon, Malaysia, Oman, Philippines, Qatar, Singapore, South Korea, Thailand, Turkey) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
Europe (United Kingdom, Germany, France, Italy, Netherlands, Austria, Spain, Sweden, Norway, Switzerland, Poland, Belgium, Ireland, Denmark, Finland, Greece, Romania, Portugal, Czech Republic, Estonia, Slovakia, Bulgaria, Hungary) |
2-4 business days | 10-15 business days | Under USD$89 | $7.9 |
|
Others |
2-4 business days | 16-18 business days | Under USD$89 | $9.9 |
| AREA | PROCESSING TIME | SHIPPING TIME | SPEND | COST |
| USA | 2-3 business days | 5-8 business days | Any | $32.9 |
| Postal countries | 2-3 business days | 8-10 business days | Any | $29.9 |
| High postage countries | 2-3 business days | See checkout | Any | See checkout |
Please note that during peak seasons or major promotional events (when our servers are absolutely melting!), processing times might fluctuate. These dates represent our "best-case scenario" averages. Some items might need a little extra render time to be perfectly baked. Don't panic, though—order ASAP, and our team will patch it through to your doorstep on time.
Our estimated arrival algorithm is pretty smart, but it can’t predict every real-world bug. The ETA does not account for:
Weather Bosses: Mother Nature sometimes experiences severe server lag.
Carrier Hiccups: Random routing errors or vendor service disruptions.
Military Bases: APO/FPO orders traveling through the complex MPSA network.
If the shipping carrier flags your delivery details as "insufficient" or incorrect, the package will bounce right back to the GlitchyBerry lab. This will definitely cause a major delay in your delivery cycle. To avoid this critical system error, please double-check your coordinates before hitting "Confirm"!
If your tracking info shows that your shipment was completely lost in transit, contact GlitchyBerry immediately at support@glitchyberry.com (please open a ticket within 30 days of the shipping date).
We’ll happily "respawn" your order by deploying a fresh replacement or issue a full refund back to your wallet. We’ve got your back!
We hope you love your order, but if you are not completely satisfied with it, we accept 30 days refund. Please feel free to contact us at support@glitchyberry.com. We will try our best to meet your request.
RETURN REQUIREMENTS:
Due to hygiene concerns the following cannot be returned: intimates, stockings, hair accessories, hats, earrings.
Customized product can only be returned if it is defective/damaged or the wrong item.
GlitchyBerry is not responsible for lost/missing/stolen packages once they are marked as delivered by the shipping carrier, and orders will not be re-sent or refunded.
Please note we cannot provide any returns or exchanges for accidental damage caused during laundering or dry-cleaning, such as stains, burns, shrinkage, discoloration, wrinkling, tears, rips, bleaching, iron damage, heat damage, seam or button hardware damage.
Please note orders that are returned back to us due to the wrong shipping address being entered for the order, attempted deliveries, or for deliveries not re-scheduled by the customer within 30 days of the first delivery attempt, any shipping charges will not be refunded. We cannot accept responsibility for packages not received due the wrong shipping address being entered for the order.
How Do I Make A Return?
Sign into your GlitchyBerry User Account.
Email us (support@glitchyberry.com) pictures showing the problem/defect.
Pack your return item(s) securely, in the original package if possible, and securely tape the Return Label on the outside of your return package. Merchandise must have all tags, including any GlitchyBerry hangtags, attached. Customized product can only be returned if it is defective/damaged or the wrong item.
Merchandise must be returned within 30 days of the order delivery date. Return packages must be dropped off with the return shipping carrier within 7 days after a return label has been provided, otherwise the return will not be accepted and no refund will be issued.
Fast refund: We will issue a refund to your original payment method within a week.
Return Address
Room A112, 1/F, Lee Ka Industrial Building, 8 Wu Fong Street, San Po Kong, Kowloon, Hong Kong
Shipping Fee:
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Kind reminder: Returns cannot be processed without prior return authorization through our Returns Portal or by email at support@glitchyberry.com. Returns shipped to us without prior authorization are not eligible for refund, exchange or store credit, not eligible for dispute or charge back, and may not be shipped back to the customer except in special circumstances at the customer's expense.
Exchange policy: All exchange requests will be processed as refunds. Exchange is not available at this time. If you wish to exchange a product, you will need to return your purchase for refund and place a new order.
Order Cancellation Your order will be fully refunded if it is cancelled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 15% cancellation fee is applied. We will NOT accept an order cancellation request if the order has already been shipped.
Contact us If you have further questions / issues, please feel free to contact us at support@glitchyberry.com.
GlitchyBerry Care Guide: Keep it Fresh, Keep it Bouncy
Our T-shirts are crafted from 100% premium cotton—which means they’re as soft as a fresh-baked cookie but need the right "logic" to stay that way. Proper care saves you money, protects the planet, and keeps your favorite prints from experiencing unwanted glitches.
To keep your gear in high-res condition, execute this ultimate maintenance script:
1. The Golden Rule: Wash Inside Out! 🔄
Always turn your apparel inside out before tossing it into the drum. This creates a literal "firewall" for your prints, protecting the graphics from friction and keeping the colors vibrant for years.
2. Machine Wash Settings (The System Default) 🧼
Yes, machine washing is fully supported! But remember: Heat is the ultimate enemy. Premium cotton will experience a forced downgrade (shrinkage) if it gets too hot.
The Logic: Run a cold/cool water cycle with a gentle detergent.
Pro Tip: Cold water keeps colors rendering perfectly and prevents your tee from "downsizing" its own file size.
3. The Drying Protocol (Avoid the Melt) 🌤️
If you choose to use a dryer, treat your garments like a delicate download:
The Safe Method: Use a low-heat or permanent press setting, and pull them out while they are still slightly damp.
The Gold Standard: Air-drying is the master patch. Hang your tees or lay them flat on a drying rack. This prevents wrinkles, stops shrinkage, and keeps the fabric feeling like a dream.
4. Temperature Control 🌡️
Think of hot water like a system virus—it fades colors and shortens the lifespan of the cotton fibers. Stick to lukewarm or cold water for a healthy, long-lasting garment lifetime.
5. Hand Wash (The Manual Override) 🖐️
If you’re a perfectionist who loves pristine source code, hand washing is the way to go. Fill a basin with cool water, add a dash of mild soap, and let your tee soak. It’s the gentlest way to clear your garment's cache.
💡 Summary for the Busy Berry:
Flip it: Inside out, always.
Chill it: Cold water only.
Air it: Ditch the high-heat dryers.
Love it: Because legendary prints deserve to last.
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